Privacy Policy

Lighthouse Partners is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services effectively. The types of personal information we may collect include, but are not limited to:

• Name
• Contact details (address, phone number, email)
• Date of birth
• Tax file number
• Financial information (income, expenses, assets, liabilities)
• Employment details
• Superannuation details

We collect personal information through various means, including:

• Directly from you (e.g., through forms, emails, phone calls)
• From third parties (e.g., financial institutions, your employer)
• Through our website and online services

2. Use of Personal Information

We use the personal information we collect to:

• Provide accounting and financial services
• Communicate with you
• Process transactions
• Maintain and update our client records
• Comply with legal and regulatory requirements
• Improve our services and website

3. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees and contractors
• Third-party service providers (e.g., IT support, auditors)
• Government and regulatory bodies (e.g., ATO)
• Other parties as required by law

We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to your personal information.

4. Security of Personal Information

We are committed to protecting your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement various security measures, including:

• Secure storage of physical records
• Password protection and encryption for electronic records
• Regular security reviews and updates

5. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

To request access or correction, please contact us using the details provided below.

We may require you to verify your identity before processing your request.

6. Use of Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience.

Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality.

You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements.

We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Address: 10/77 Redcliffe Parade, Redcliffe QLD 4020

Phone: (07) 3889 5630

Email: office@lighthousepartners.com.au

We are committed to addressing your inquiries and resolving any issues promptly.